Privacy Policy

1. Introduction

ReTechPrime Technology Solutions Pvt. Ltd. ("ReTechPrime", "we", "us", or "our") operates the Instivera EduSuite platform and website (instivera.com). This Privacy Policy informs institutional clients, administrators, educators, students, and website visitors regarding our policies concerning the collection, use, and disclosure of personal data.

2. Information We Collect

We collect information necessary to provide and continually enhance our educational ERP and management services:

• Institutional & Account Information: Names, designation, email address, phone number, and institution details provided during registration, inquiries, or demo scheduling.
• Student & Academic Records: Managed on behalf of customer institutions, including enrollment details, attendance, examinations, and fee records under strict role-based access.
• Technical Usage Data: IP address, browser type, operating system, device characteristics, and browsing telemetry on our public website.

3. How We Use Information

The information collected is used solely for the following business purposes:

• Operating, maintaining, and delivering the Instivera platform and features.
• Processing admission applications, fee management, and routine academic operations.
• Responding to support inquiries, brochures requests, and institutional demonstrations.
• Complying with applicable educational, statutory, and regulatory standards.

4. Data Security & Protection

Instivera employs state-of-the-art technical, physical, and administrative safeguards. All data transmission is encrypted via TLS/HTTPS, databases are hosted on enterprise cloud servers with automated backups, and access is enforced through multi-layered role permissions. We never sell student, teacher, or institutional data to any third party.

5. Contact Us

For privacy queries, data access requests, or regulatory inquiries, please contact our Data Protection Officer: